We built this for Ship.com
This isn't a slide deck. It's a working AI agent that handles shipping rates, carrier selection, tracking, returns, integrations, and real support questions from businesses shipping 20M+ packages. Try it.
Try the chat agent
Ask about shipping rates, carrier options, package tracking, return labels, Shopify integrations, or anything a seller might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the voice agent
Same AI, same knowledge -- just over the phone. Call to experience what your sellers and businesses would hear.
(318) 714-9829US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet can deliver for Ship.com
Built around real seller scenarios -- rates, tracking, returns, integrations, and the questions businesses shipping at scale actually ask.
All channels
Same AI brain across chat, voice, email, and SMS. Sellers get consistent answers whether they're asking about rates, tracking, or return labels.
24/7 availability
Sellers ship around the clock. Lorikeet handles rate questions, tracking lookups, and billing inquiries any time of day or night.
Compliance built-in
Safety controls prevent incorrect rate quotes, detect frustrated sellers early, and keep every interaction accurate and on-brand.
Deep shipping knowledge
USPS, UPS, carrier comparisons, international customs, plan details, and integration guides -- all instantly searchable by the AI.
Seller-first design
Speaks the language of small businesses and e-commerce brands. Whether it's comparing USPS vs. UPS rates or setting up a Shopify integration, the AI understands the context.
Seamless handoffs
When a conversation needs a human, Lorikeet transfers full context so the seller never has to repeat themselves.
How we built this for you
This demo was built from scratch for Ship.com. Real logic for real seller scenarios.
Mapped your scenarios
Shipping rates, carrier selection, tracking, returns, account billing, integration setup, and international shipping -- all handled with dedicated support logic.
Added your knowledge
USPS and UPS discounts, plan pricing, Shopify and WooCommerce integrations, customs documentation, return label workflows -- all instantly available to the AI.
Set the guardrails
No incorrect rate guarantees. No misleading delivery estimates. Frustrated seller detection. Every response stays accurate and within your policies.
Ready for integrations
Chat and voice are working right now. Ready to connect to your actual order management, carrier APIs, and customer data systems.
Ready to add the world's best CX AI?
Connected to your actual shipping data. Handling your real support volume from sellers across the country. This sandbox is just the start.
Finish Setting Up Your Sandbox